FAQ

Most asked questions

How long does shipping take?

How can I return an order?

Can I exchange my order?

What payment methods does Makara accept?

To which countries does Makara ship?

Does my order fit through the mailbox?

Are the silver jewellery real silver?

What if I loose my jewellery?

What if my new item breaks?

Can I make a personalized order?

How do I keep my jewellery shiny?

Can I wear Makara earrings when I have sensitive ears?

How do I use my discount code?

What if I have received a wrong item or an item is missing?

How can I find out about new collections and exciting offers?