Shipping & Returns
- We ship from the Netherlands. The shipping costs are added during checkout.
- We currently ship to the Netherlands, Austria, Belgium, Denmark, France, Germany, Italy, Luxembourg, Spain and Sweden.
- The shipping costs to the Netherlands are €3,95 (free shipping for orders above €60).
- The shipping costs to the other EU countries are also €3,95 (free shipping for orders above €100).
- Payments can be done with credit card, Paypal or Ideal.
- Delivery time NL: ± 3 business days.
- Delivery time EU: ± 5 business days. Because of the COVID-19 crisis delivery times may take a bit longer.
We hope that you are happy with your new Makara Jewellery. Should you have a change of heart, we are happy to offer a refund. For exchanges please return your order and purchase the right product on our website.
You have 30 days to return your item.
The shipping costs are at the customer’s expense.
How to return
Please return the items to the following return address:
3722 ZB Bilthoven
Make sure to always add your name and order number.
It is also important to have prove of your return in case something goes wrong in the shipment process.
The return of an article is only possible when the article:
- is in undamaged state
- includes the original packaging.
- is not worn and/or used
Makara Jewellery reserves the right to refuse returned items.
For any other questions please fill in our contact form. We are always happy to help.